Terms of Service

1. Provider

These Terms of Service govern your use of BackPainSecret, operated by:

2. Product Description

BackPainSecret is an online educational course and assessment tool designed to help individuals understand common mechanical back pain patterns and develop sustainable movement habits. The product includes a free online assessment and an optional paid programme with guided exercises and habit-building content.

3. Educational Purpose, Not Medical Advice

All content provided through BackPainSecret, including the assessment, course materials, exercise guidance, and written content, is for educational purposes only. It does not constitute medical advice, diagnosis, or treatment.

BackPainSecret is not a substitute for professional medical advice. You should always consult a qualified healthcare professional before beginning any exercise programme, particularly if you have persistent, severe, or worsening symptoms, a history of injury or surgery, or any underlying medical condition.

By using this product, you acknowledge that you do so at your own risk and that Zweng accepts no liability for any injury, harm, or adverse outcome arising from the use of this content.

4. No Guarantee of Results

Individual results vary. BackPainSecret makes no guarantee that you will achieve any specific outcome, including but not limited to reduction of pain, improved mobility, or lasting symptom relief. The programme is designed to support gradual, sustainable progress, results depend on individual circumstances, consistency, and other factors outside our control.

5. Digital Product and Delivery

BackPainSecret is a digital product. Access is granted immediately upon successful purchase and payment confirmation. There is no physical delivery.

You are responsible for ensuring you have a compatible device and internet connection to access the content.

6. Refund Policy

We offer a 30-day money-back guarantee, no questions asked. If you are not satisfied with the programme for any reason, contact us within 30 days of your purchase date and we will refund your payment in full.

To request a refund, email us at: info@backpainsecret.com

Refunds are processed within a reasonable time and returned to the original payment method.

7. Intellectual Property

All content included in BackPainSecret, including text, exercise descriptions, course materials, graphics, and design, is the intellectual property of Zweng and is protected by applicable copyright law.

You may not reproduce, distribute, modify, or resell any part of this content without prior written permission from Zweng. Access to the programme is for personal, non-commercial use only.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Zweng shall not be liable for any indirect, incidental, or consequential damages arising out of your use of BackPainSecret or its content. Our total liability to you shall not exceed the amount you paid for the programme.

9. Governing Law

These Terms of Service are governed by the laws of Switzerland. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Switzerland.

10. Changes to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the product after changes are posted constitutes acceptance of the revised terms.

11. Contact

For any questions about these Terms of Service, please contact us at: info@backpainsecret.com